Microsoft 365 certification is a way to demonstrate your knowledge and skills in using Microsoft 365 cloud services and solutions. There are different types of certifications based on your role and level of expertise, such as Fundamentals, Associate, and Expert.

The exams are based on the certification role and level you choose, such as Microsoft 365 Enterprise Administrator Expert, Modern Desktop Administrator Associate, or Microsoft 365 Certified Fundamentals.

MICROSOFT 365 FUNDAMENTALS AND EXPLORE MICROSOFT 365

Microsoft 365 Fundamentals

  • Cloud fundamental concept
  • Microsoft 365 certifications
  • The evolution of Office 365 to Microsoft 365
  • Microsoft 365 Plans

CONFIGURE AND MANAGE MICROSOFT 365 TENANT

  • Create Microsoft 365 tenant
  • Explore Microsoft 365 admin center
  • Create and manage users and licenses in Microsoft 365
  • Explore the Microsoft 365 admin roles
  • Deploy Microsoft 365 Apps and explore user portal
  • Explore Microsoft 365 Apps on Mobile
  • Microsoft 365‎ Admin app and Microsoft Graph PowerShell
  • Manage tenant Health and Services in Microsoft 365 (Health, Support & Report)
  • Microsoft 365 Org Settings
  • Microsoft 365‎ Admin app and Microsoft Graph PowerShell
  • Manage tenant Health and Services in Microsoft 365 (Health, Support & Report)
  • Microsoft 365 Org Settings

MICROSOFT ENTRA [Azure Active Directory]

  • Explore Microsoft Entra Admin Center and Identity
  • Azure AD bulk user maintenance 
  • Explore Azure AD and Editions and Terms
  • Azure AD Password Protection and Password Policies
  • Azure Active Directory Security Default
  • Multi Factor Authentication [MFA]  & Azure AD Conditional Access
  • Configure Azure SSPR
  • Manage groups in Microsoft 365
  • Create and manage guest users

MICROSOFT 365 MESSAGING [Exchange Online]

Create and Manage Recipients Exchange Online

  • Introduction to Microsoft Exchange Messaging
  • Explore the different types of Exchange recipients
  • Create and manage user Mailbox and Mail Box delegation.
  • Email Archiving options in Exchange Online
  • Create and manage Resource Mailbox
  • Create and manage Shared Mailboxes
  • Create and manage mail contacts and mail users
  • Create and manage Groups in Exchange
  • Create and manage Public Folders

Exchange Online Admin roles and Policies

  • Admin role groups in Exchange Online
  • Outlook Web App Policies
  • Mobile device mailbox policy

Manage and Troubleshoot Mail flow in Microsoft 365

  • Configure Mail Flow Rules
  • Troubleshoot mail flow
  • Mail flow reports
  • Monitor Exchange Online with Microsoft Service Health

Organization relationships

Introduction to Exchange Online Migration and Exchange Hybrid

  • Exchange Online Migration Types
  • Exchange Hybrid

MANAGING MICROSOFT TEAMS

Get started with managing Microsoft Teams

  • Explore Microsoft Teams
  • Explore Microsoft Teams integration with Microsoft 365
  • Illustrate Microsoft Teams architecture
  • Describe Microsoft Teams with Microsoft 365 Groups
  • Describe Microsoft Teams with SharePoint and OneDrive
  • Describe Microsoft Teams with Exchange

Plan and deploy Microsoft Teams

  • Designate Teams admin roles
  • Understand Teams management tools
  • Plan for Teams licensing
  • Deploy Microsoft Teams clients

Manage chat, teams, channels, and apps in Microsoft Teams

  • Create and manage teams
  • Manage collaboration experiences for chat and channels
  • Manage apps for Microsoft Teams
  • Teams external guest access

MICROSOFT SHAREPOINT ONLINE 

  • Introduction to SharePoint Online
  • SharePoint Online Plans and Default organization storage
  • SharePoint Online Root Site and Home Site
  • Common SharePoint Terminology:  Sites, DL, List, Setting Gear, Site Elements etc
  • Types of SharePoint Sites
  • SharePoint Online Co-authoring and Versioning
  • Recover deleted and misplaced content, SharePoint Recycle bin
  • Explore the external sharing features within SharePoint Online

EXPLORE MICROSOFT ONEDRIVE ONLINE

  • Introduction to OneDrive Online
  • OneDrive Online Plans and storage limit
  • SharePoint Online Co-authoring and Versioning
  • Recover deleted and misplaced content, OneDrive Recycle bin
  • OneDrive Online Secondary recycle bin and OneDrive Restore
  • Explore the external sharing features within SharePoint Online

MICROSOFT 365 DEFENDER

  • Explore 365 Defender Portal
  • Microsoft 365 Defender Plans
  • Exchange Online Protection [EOP] – Anti-Spam, Anti-Malware etc Policies
  • Defender for Office 365 security
  • Microsoft Secure Score

EXPLORE MICROSOFT COMPLIANCE AND TRUST

  • Microsoft Purview
  • Microsoft Service Trust Portal
  • Privacy at Microsoft

MICROSOFT ENDPOINT ADMINISTRATION [INTUNE]

  • Explore identity models for Microsoft 365
  • Azure AD Joined, Registered and Hybrid AD Joined Devices
  • Configure custom domain with Microsoft 365
  • Explore directory synchronization With Azure AD Connect
  • Explore Microsoft Intune
  • Deployment and release models for Windows-as-a-Service (WaaS)
  • Enroll devices using Microsoft Intune
  • Intune application management